Contact and project enquiries
When you send an enquiry or project brief, the submitted details are used to respond to you, understand your project, prepare a quote, and provide agreed services.
This may include your name, email address, business name, website, project goals, budget range, timeline, and any information you choose to include in the form.
Website analytics
The website uses lightweight first-party analytics to understand incoming traffic, popular pages, devices, broad location trends, and referrers.
Raw IP addresses are not stored in the analytics log. A hashed visitor identifier is created server-side so repeat visits can be counted without keeping the original IP address.
Country data is read from hosting or CDN geo headers where available. If those headers are unavailable, the country shown in the CMS may be estimated from the browser timezone and should be treated as directional rather than exact.
Cookies and local storage
The public website does not need account cookies. The analytics script may use browser session storage to identify a visit during the current browser session.
The protected CMS uses a secure session cookie only for admin login.
Retention
Enquiry emails are kept for as long as needed to handle the enquiry, provide services, maintain records, and meet legal or accounting requirements.
Analytics logs are kept only for website performance and business insight. They can be deleted from the hosting file manager if a reset is needed.
Sharing
Personal information is not sold. Data may be processed by service providers needed to operate the website, hosting, email, payments, or project delivery.
Your rights
You can request access, correction, or deletion of your personal information by emailing enquiry@techshinobi.co.uk.